University of Minnesota

INTERNAL CONTROL/COMPLIANCE ACTIVITIES

University of Minnesota Business Process: Revenue Collection


[Back to Revenue Process Map] [University Policy and Process Development]

Contents

  1. Cash Receipts (Cash, Checks, & Wire Transfers)
  2. Credit Card Receipts
  3. Accounts Receivable
  4. Gift Receiving
  5. External Sales
  6. Sponsored Grant & Contract Revenue
  7. Internal Sales
.
          Specific Control/Compliance Activity Oversight/Monitoring Responsibility

Policy Statement

Policy Reference

Risk
"What" can go wrong

Risk Factors
"Why" it would happen

General Procedures
"How" to prevent (summary)

Activity
"How" to prevent (detail)

Who Performs Activity

(Dept, Dean, Prov, Central, etc.)

1. Cash Receipts (Cash, Checks, & Wire Transfers)

All monies received by the University should be handled in a manner that provides for prompt establishment of accountability, adequate safeguarding of receipts, and timely deposit to appropriate accounts.

 

U of M 3.12.1.3

 

 

 

 


U of M 3.12.1.3

 

 


U of M 3.12.1.3

U of M 3.12.1.3

 

 

 

U of M 3.12.1.3

 

 


U of M 3.12.1.3

 

 

U of M 3.12.1.3

 

 

U of M 3.12.1.3

 

U of M 3.12.1.3

 

 

U of M 3.12.1.3

 

 


3.12.1

 

3.12.1.3

 

  • Fraud, misappropriated funds

  • Lost or stolen receipts

  • Lost interest income

  • Negative publicity
  •  

  • Unethical employees

  • Unethical outsiders (e.g. robber)

  • Not knowing policy

  • Overriding policy

  • Staff Turnover
  •  

  • Establish Accountability

  • Deposit timely

  • Reconcile receipts to deposits

  • Provide adequate security
  •  

  • Document all cash and check payments received through the use of Dept receipts, cash registers, tickets, or payment logs

  • Document all wire transfers received using wire CR’s

  • Provide adequate physical security (locked desk, file cabinet or safe) for receipts prior to deposit.

  • Restrictively endorse all checks promptly as received

  • Deposit receipts in a timely manner to Bursar ($1,000 or once/week minimum)

  • Process wire CR's in a timely manner

  • Reconcile Cash receipts to deposits on a regular basis and maintain a record of cash overages and shortages **

  • Perform independent review of cash reconciliations and cash differences for reasonableness **

  • Deposit all cash receipts intact (e.g. don’t use receipts for petty cash purchases or refunds)

  • Pursue collection of checks returned by the bank

  • Restrict safe combinations and keys to essential employees and periodically change **

  • Report significant cash receipt losses or thefts to the Police, the Office of Internal Audits, and the Insurance Office if applicable

  • Refrain from depositing income to O&M accounts

  • Determine appropriate classification of revenue. Process and code accordingly:

     

    - gifts through foundation,

    - sponsored income through

    SPA, or

    - in accordance with external sales policy

  •  

    Dept. Designee

     

     

    Dept. Designee


    Dept. Designee

     
    Dept. Designee

     
    Dept. Designee

     

    Dept. Designee

    Dept. Designee

    Supervisor

     

     

    Dept. Designee

     


    Dept. Designee

     
    Dept. Designee

     
    Dept. Designee

     

    Dept. Designee

     
    Dept. Designee

     

    Department Head
    Dean

     

     

    Department Head



    Department Head/
    Dean

     
    Department Head

     

    Department Head/
    Dean

     

    Department Head


    Department Head/
    Dean

    Department Head

     

     

    Department Head

     



    Department Head

     

    Department Head

     

    Department Head/
    Police/Audits

     

    Accounting Services

    Department Head/
    Dean

    2. Credit Card Receipts

    Where approved departments may accept credit card payments for goods or services delivered.

     

    U of M 3.12.1

     


    U of M 3.12.1

     


    U of M 3.12.1

     

  • Unauthorized bank relationship

  • Misapplied payments to U of M accounts

  • Non collection of amounts due
  •  

  • Not knowing policy

  • Bank errors

  • Customers with overdrawn or stolen cards
  •  

  • Obtain Asset Management approval

  • Reconcile CR’s to merchant slips

  • Act on bank disallowed charges
  •  

  • Obtain approval to accept credit card payments from Asset Management.

  • Retain merchants slips/sales journal to document credit card sales.

  • Reconcile credit card CR's to merchant slips and sales journal on a regular basis. **

  • Verify disallowed charges on merchant statement and pursue collection where needed
  •  

    Dept. Designee

     

    Dept. Designee

     

    Dept. Designee

     

    Dept. Designee

     

    Department Head/
    Dean

     

    Department Head/
    Dean

     

    Department Head/
    Dean

     

    Department Head

    3. Accounts Receivable

      Records and procedures will be maintained to identify all University accounts receivable, and to provide reasonable assurance of prompt collection. (TBD) *

     

    U of M 12C - 2

     

     


    U of M 12C - 1

     

     

     

    U of M 12C - 2

     

     

    U of M TBD *

     


    U of M 12C - 2

     

    U of M 12C - 2

     

     


    U of M 12C - 2

     

  • Bad debts/uncollectable accounts

  • Fraud, misappropriation

  • Inadequate records to support legal claims

  • Reduction in U of M receipts

  • Lost interest income

  • Customer favoritism

  •  

  • Unethical employees

  • "Deadbeat" customers

  • Not knowing policy

  • Overriding policy

  • Staff Turnover

  • Inadequate information
  •  

  • Account for all invoices, receipts, or adjustment forms used.

  • Maintain separation of duties

  • Keep records of individual accounts

  • Reconcile detail of accounts

  • Establish billing & collection procedures

  • Authorize account adjustments



  • Maintain adequate separation of duties between the cash receiving function and the accounts receivable record keeping function

  • Pre-number or system number Account Receivable Invoices, payment documents, and adjustment forms and verify that they are properly accounted for

  • Maintain individual accounts or unpaid invoice file for each accounts receivable customer

  • Send routine billing statements (e.g. monthly) to all customers **

  • Reconcile detail of accounts receivable on a routine basis **

  • Establish adequate collection procedures for accounts receivable, including appropriate measures for delinquent accounts

  • Document and properly authorize credit adjustments or write-offs
  •  

    Dept. Designee

     

     

    Dept. Designee

     

     


    Dept. Designee

     


    Dept. Designee

     

    Dept. Designee


    Dept. Designee

     



    Dept. Designee

     

    Department Head/
    Dean

     

     

    Department Head/
    Dean

     

     


    Department Head/
    Dean

     


    Department Head/
    Dean

     

    Department Head/
    Dean


    Department Head/
    Dean





    Department Head/
    Dean

    4. Gift Receiving

    All gifts received will be reported to and processed through the appropriate foundation.

     

    U of M 3.16.1

     

  • Unacknowledged gifts

  • Irate donors/reduced gift level

  • Spending inconsistent with donors wishes.

  • Incorrect coding of gifts

  • Accepting inappropriate gifts
  •  

  • Not knowing policy

  • Departments desiring to control own fund raising

  • Avoidance of ICR & SPA review

  • Incorrect recognition of all gifts

  •  

  • Report all gifts to Foundation
  •  

  • Report all gifts received (cash, stock, equipment etc.) to appropriate Foundation (UMF, MMF, Arboretum, or 4H)

  • Hand deliver all cash gifts to foundation for deposit
  •  

    Department Designee

     

     

    Department Designee

     

    Department Head/
    Dean

     

     

    Department Head/
    Dean

    5.External Sales

    Any department or college desiring to sell supplies or services outside the University, must obtain appropriate approval.

    Departments are responsible for the reporting collecting and remitting of applicable taxes, including sales tax, excise tax and unrelated Business Income Tax (UBIT).

     

    U of M 3.2.3

     

     

    MN Statute 297 A
    U of M 3.2.3

     

    IRS Code Section 511
    U of M 2C - 2



  • Activities not consistent with U of M objectives

  • Violation of IRS or state law

  • Possible penalty & interest assessed

  • Exposure to legal, business, insurance , or tax liability

  • Unfair competition

  • Unaccountable receipts
  •  

  • Not knowing policy or laws

  • Staff turnover

  • Staff circumventing policy

  • Changing tax law

  • System limitations
  •  

  • Approval of revenue generating activity

  • Charge, collect, & remit sales tax if applicable

  • Identify & report any UBIT

  •  

  • Obtain approval from Dean and Senior VP for Finance prior to initiating revenue producing activity

  • Charge, collect, and remit sales tax where appropriate for all taxable sales **

  • Identify any unrelated business income and report it to Accounting Services annually

  • Also see control activities under the Financial Mgt. Business Process
  •  

    Department Designee

     


    Department Designee

     

    Department Designee

     

    Dean AND
    VP for Finance

     


    Department Head

     


    Department Head/
    Accounting Services

    6. Sponsored Grant & Contract Revenue

      Revenue on Sponsored Accounts should be accurately recorded on University ledgers.

     

    U of M 2.1.2

     

    U of M 2.1.2

     


    U of M 2.1.2

     

    U of M 3.12.1

     

    U of M 3.12.1

     



    U of M 3.12.1

    Sponsored requirements - for example: NIH or PHS Grant Guidelines, or other agency regs.

    Regents' Policy on Conflict of interest

     

  • Depletion of U of M resources.

  • Incorrect Sponsored Account budgeting

  • Incorrect Sponsored Account reporting

  • Avoidance of appropriate review

  • Sponsor disallowances
  •  

  • Not knowing policy

  • Attempts to circumvent policy

  • Decision to shortcut procedures
  •  

  • Accurately budget of sponsored account revenue

  • Update budgets for changes in revenue

  • Obtain appropriate review
  •  

  • Include estimates of program income with grant proposals

  • Route all program income on sponsored accounts through SPA

  • Notify SPA of any unanticipated grant program income

  • Route all payments from sponsors through SPA

  • Record refunds & reimbursements as reduction of expense in appropriate account and object code

  • Report funds received from private industry to appropriate University committee (IURRC) for determination whether funds are gift or contract.
  •  

    Department Designee

     
    Department

     


    Department

     

    Department

     

    Department Designee

     


    Department Designee

     

    SPA

     

    SPA

     


    SPA

     

    SPA

     

    SPA

     

     

    Department Head/
    Dean

    7.Internal Sales

    University organizations planning to sell goods or services to University departments or colleges must obtain initial and periodic approval based on the criteria of ISO policy.

     

    U of M 3.2.1

     



    U of M 3.2.1

     



    U of M 3.2.1

     

    U of M 3.2.1

     

  • Unauthorized operations

  • Inappropriate rates (i.e. overcharging/undercharging)

  • Failure to cover true costs

  • Non-compliance with Federal Regulations

  • Unfair competition
  •  

  • Decline in other funding sources

  • Not knowing policy

  • Inadequate information available (e.g. true costs)

  • Changing federal regulations
  •  

  • Obtain appropriate approval

  • Calculate appropriate rate
  •  

  • Calculate Service Center rates for internal sales based on allowable cost, and break even projection

  • Obtain approval of ISO by controller if sales are > $25,000, or by RRC manager if sales are < $25,000

  • Process charges to departments within U of M timing requirements

  • Provide adequate support documentation to unit charged.
  •  

    Department

     



    Department

     

     

    Department

     

    Department

     

    Department Head/
    Dean




    Department Head/
    Dean




    Department Head/
    Dean


    Department Head/
    Dean

     

    * TBD Indicates University policies and procedures to be developed. ** While control procedures described are required, college/department may determine the frequency of these procedures based on perceived exposure and risk tolerance.

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    Updated: August 6, 2008